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Help & guide

Everything you can do on EliteDulce — and how it works. Find answers right away below. Still need help? We're just a message away.

Getting started

Create an account, build your profile and get verified.

You sign up with your email in one short form: choose your role, date of birth and accept the terms. We send a one-time code (OTP) to your email, and your account is created when you enter the code. There are no long forms and no password to remember.
EliteDulce is passwordless. Instead of a password, you log in with a one-time code sent to your email. You can mark a device as “trusted” so you can skip the extra step next time.
You complete a short onboarding: enter your city, postal code and country (your gender is derived from your role), and optionally write a short intro. You get 50 Dulces for completing onboarding.
Your profile gets a score from 0 to 100. The more you fill in — profile photo, intro/bio, description, interests, role, extra photos, private gallery and verification — the higher your score. The score determines which features you've unlocked.
Your profile opens up step by step: a brand-new profile is limited, a filled-in text profile can do more, and a profile with a photo + verification gets full access. In short: the more complete your profile, the more you can do — and the better you're shown to others.
Everyone who wants to message other members must be photo-verified: you take a selfie holding a sign with the text “EliteDulce” and today's date. The photo is stored privately (it is never shown publicly), reviewed manually by our team and deleted 30 days after the decision. If you are approved, you get a verified badge and 100 Dulces. If the photo is rejected, you get a specific reason. You confirm your age (18+) with your date of birth when you sign up.
Established members can have their occupation verified by uploading documentation, such as proof of employment or a recent tax statement. The team confirms your occupation, which is shown as a discreet badge on your profile — no amounts. You can only have one application in the queue at a time.

Discover & match

How to discover others, show interest and match.

Use Explorer to search with filters — role, gender, age, city, country, online status and verified occupation. Results are shown 15 at a time with "load more".
Yes. If you've shared your location, you can browse members within a radius of you, sorted by proximity and activity.
Every day we automatically select 3 profiles for you based on your preferences and activity. They are ready in the morning, and you get a reminder later in the day.
Use the Online filter or the “Online now” section. Note: members who've turned off their online status or are in incognito won't show as online.
A like shows interest — if you like each other, a match is created. A super-like highlights your like extra and costs 50 Dulces. Elite+ users get 3 free super-likes per day, then 50 Dulces each.
With "Show date interest" you send a short date invitation (up to 140 characters) to someone you haven't matched with yet — optionally tied to a specific icebreaker answer on their profile. The recipient can reply yes or no, and you see the answer on your Dates page. It works as a like and costs 75 Dulces.
Pass quickly rejects a profile. If you change your mind, Rewind can undo your latest pass within 24 hours. Elite+ users get 3 free rewinds per day, then 15 Dulces per undo.
A match happens when you've both liked each other. You both get a match notification. If one of you has blocked the other, no match can occur.
Icebreakers are prompts you can answer (up to 3, max. 500 characters per answer) to show more of your personality. Others can like a specific answer — or show date interest linked to it.

Messages & calls

Chat, audio/video calls and what's needed to write.

To send messages you need to be photo-verified. Established members also need Elite+, while ambitious members get Elite+ for free. If someone has sent you a super-like, you can reply to them within 7 days as an established member — even without Elite+. Blocks always apply.
You can send text, photos, video and audio/voice messages in your conversation. To prevent spam, there's a mild rate limit on messages.
The double checkmarks show that the recipient has read your message. If you'd like to read without revealing it, you can hide your read receipts for 24 hours for 50 Dulces.
The “typing…” indicator appears in real time when the other person is about to reply. You can react to a message with an emoji (one reaction per message) by pressing and holding it.
The chat follows you across every page and shows your active conversations and unread messages. You can mute a single conversation without archiving it.
Tap the call button in a conversation. The other person gets an incoming-call popup with a ringtone and can answer or decline. Calls require the same access as messages.
If the person you want to call is offline, you can send a “wished call” reminder by email — if they've allowed it in their settings.

Dulces & prices

The virtual currency Dulces — earn, buy and spend.

Dulces are the platform's virtual currency. You use them for extra features like gifts, boosts, super-likes and insights — and for Privista content. You can both earn them for free and buy more. Sending messages does not cost Dulces, and Dulces can never be exchanged or paid out as money.
You get 100 Dulces for creating your account, 50 Dulces for completing onboarding and 100 Dulces for getting verified. A login streak gives 5/10/20 Dulces (day 1 / day 3 / day 7+). If you invite a friend, the reward depends on your role: established members get 14 days of Elite+, while ambitious members get 300–400 Dulces when the friend signs up. Whatever your role, you also get 500 Dulces the first time your friend buys something — Elite+ or Dulces.
Buy a pack by card (secure payment via Stripe) — see the packs in the table below.
You can spend them on gifts, tips (Tip Jar), super-likes, date invitations, boost, spotlight, vibes, hidden read receipts, rewind, Deep Insight about your visitors, seeing who liked you, and Privista content. Messages do not cost Dulces. The full price list is in the table below.
Tip Jar lets you send a freely chosen amount of Dulces as a tip to a match directly in the chat — outside the gift catalogue. The recipient is credited the amount after the platform's share. Gifts and tips are final and cannot be undone, Dulces you receive cannot be exchanged for money, and a tip must never be payment for meetings, companionship or other services.
Boost temporarily lifts your profile higher up in Explorer and Nearby (choose the duration). Spotlight places you at the top of others' Daily Picks for 24 hours for 200 Dulces.
Vibes is a short “right now” status (up to 100 characters) shown to the users whose role matches yours, for 1–7 days. For example: “In town tonight — who's up for it?”.

Earn Dulces for free

Create account
100
Complete onboarding
50
Get verified
100
Login streak (day 1 / 3 / 7+)
5 / 10 / 20
Friend signs up with your code (ambitious members)
300–400
Your friend's first purchase (Elite+ or Dulces)
500

Buying Dulces

One-time purchase by card. Prices in DKK.

100
39 kr.
500
179 kr.
1000
329 kr.
5000
1499 kr.

How Dulces are spent

What each feature costs in Dulces.

  • Super-like

    Highlighted like (3 free/day for Elite+)

    50
  • Show date interest

    Date invitation to someone you haven't matched with yet

    75
  • Boost

    Lift your profile for 15 min – 3 hours

    50–500
  • Spotlight

    Top of others' Daily Picks for 24 hours

    200
  • Vibes

    Status broadcast for 1–7 days

    300–1500
  • Hide read receipts

    Hide your read receipts for 24 hours

    50
  • Rewind

    Undo a pass (3 free/day for Elite+)

    15
  • Deep Insight

    Detailed insight into one visitor

    100
  • See who liked you

    Price per person

    50
  • Tip Jar

    Amount of your choice

    You decide

Gifts

Send a gift to a match in the chat.

🌹 Rose 50
🍷 Vinglas 150
🍾 Champagne 250
💖 Hjerte 300
💐 Parfume 600
💎 Diamant 1500
🗝️ Lystens nøgle 3000
👑 Krone 10000

Elite+ membership

What it gives you, who gets it free, and what it costs.

Elite+ is the membership that unlocks the core features: reading and sending messages, seeing who liked and visited you, viewing galleries and requesting access to private galleries, all notifications, incognito mode, 3 free super-likes and rewinds a day, and AI-generated profile text.
Ambitious members get every Elite+ feature for free and do not need to subscribe. Established members take out an Elite+ subscription to unlock the core features — although new members get a free trial period first. Everyone must be photo-verified to send messages, and buying Privista content is reserved for established members.
You can choose between week, month and year: 129 kr./week, 349 kr./month or 2.799 kr./year. The longer the period, the cheaper per day.
You take out and manage your subscription on the subscription page (payment via Stripe). The subscription renews automatically each period until you cancel it. You can cancel at any time under Settings — your access runs until the paid period ends.
Share your personal invite code. If you invite as an established member, you get 14 days of Elite+ for free every time a new friend signs up with your code — the days are added on top of any current period. As an ambitious member you get 300–400 Dulces per friend. Whatever your role, you get 500 Dulces on top the first time your friend buys Elite+ or Dulces.
New members get 14 days of Elite+ for free. The period starts when your profile is created — even if your selfie verification is still awaiting approval — and it is not paused in the meantime. You still need to be verified to send messages. No card is required, and the period ends by itself: the Elite+ features stop automatically, nothing is charged and there is nothing to cancel. If you sign up with a campaign code, the campaign's period applies instead. If you buy Elite+ during the period, the first payment is normally taken only when the period ends, and Elite+ days from invites are added on top. Ambitious members already have Elite+ for free and keep it after the period.

Profile, photos & gallery

Photos, stories, travel plans, wishlist and Privista.

Go to Settings → General → Photo (or do it during onboarding). At least one profile photo is required for a complete profile. We automatically remove EXIF data from photos. You can see other members' profile photos once you are verified and have an approved profile photo yourself.
Extra photos in addition to your profile photo. The gallery can be viewed by members with Elite+ — ambitious members get Elite+ for free. More photos make for a stronger profile.
More personal photos that are hidden by default. Verified members with Elite+ (ambitious members get it for free) can request access, and you approve or decline each request. The platform's content rules apply here too — nudity is not allowed.
An image or video that automatically disappears after 24 hours. As the owner, you can see who has viewed your story.
Announce that you'll be in a specific city or country on specific dates. It shows on your profile and in filters, so you can plan meetings in advance.
A wishlist with shopping links (e.g. Amazon, Pandora, Magasin, Matas) including the price, so a match knows what you're dreaming of.
Privista is creator content: ambitious members can publish exclusive photos and videos that established members can buy with Dulces — one by one or as a subscription to a creator's feed. Creators get their share credited as Dulces, which cannot be paid out as money. You keep content you have bought for as long as it exists on EliteDulce and your account is active.

Privacy & safety

Control who sees you — and stay safe.

Yes. Turn off “show online status” in the privacy settings so others can't see when you're active.
Yes. Turn off “show in search” so your profile doesn’t appear in Explorer results.
Yes. You can hide your age and/or your location from how others see your profile, using separate toggles.
Every uploaded image is re-encoded on the server, so hidden metadata such as location, camera and time is always removed — for your safety.
A 24-hour mode where your profile visits aren’t recorded and your online status is hidden. Incognito is part of Elite+.
An optional safety feature where you can set a trusted contact email. It’s turned off by default.
Yes. With “Show only to Elite+ members”, your profile is shown only to Elite+ users and free roles — not to other free users.
Block a member so they cannot see your profile, message you or view your stories — you can always undo it. Report sends a case to our moderation team if someone behaves inappropriately. Illegal content can also be reported without a profile via “Report illegal content” at the bottom of the page.

Account & notifications

Settings, email change, language and messages from us.

Under Settings → Account you can change your username, name, date of birth and language.
Request an email change, confirm it with a one-time code sent to the new address, and you’re done. Your old email is notified of the change, and your other sessions are logged out for security.
Devices you’ve marked as trusted skip the extra verification step at login. You can revoke a device at any time.
Use the language selector (in the footer and the side menu) or choose a language under Settings. EliteDulce is available in several languages.
You get notifications both in the app (the bell) and by email. Under Alerts/Notifications you can turn each type on or off — or unsubscribe from all emails via the master switch or the link at the bottom of our emails.
Use the “Report illegal content” form, which is linked at the bottom of every page. You do not need a profile. Give a link to the content and explain why you believe it is illegal. We will let you know our decision, and the reported member will not receive your name or e-mail. If you report child sexual abuse, you may stay anonymous.

Didn’t find the answer?

Our team is happy to help. Write to us and we’ll get back to you as soon as we can.