Fakturazioa eta harpidetzak
Planak, ordainketa, bertan behera uztea eta atzera egitea.
- What is the difference between EliteDulce Plus, Gold and Platinum?Plus gives unlimited likes, Rewind and Passport. Gold shows who likes you. Platinum adds priority likes and read receipts.
- How do I cancel my subscription?Cancel in the App Store or Google Play, where you bought it. It runs to the end of the period.
- Can I cancel my purchase and get a refund?Purchases are made in the App Store or Google Play, and the store decides on withdrawal and refunds. Here is how to ask for your money back.
- How do I buy Super Likes and Boosts?Tap Super Like or Boost in the app when you have none left and pick a pack. You pay through the App Store or Google Play.
- My subscription is not showing – how do I restore a purchase?Tap Restore purchases under Settings → Subscription and purchases. Use the same Apple ID or Google account and EliteDulce account you bought with.
- How do I use a promo code?Promo codes are redeemed in the App Store or Google Play, not on elitedulce.com. The discount then applies in the app.
Ez duzu bilatzen zenuena aurkitu?
Gure laguntza-taldeak lanegunetan erantzuten du.