الحساب وتسجيل الدخول
تسجيل الدخول والبريد الإلكتروني ورقم الهاتف والإيقاف المؤقت والحذف.
- How do I delete my EliteDulce account?Go to Settings > Account > Delete account in the app. You can change your mind for 90 days, or delete everything right away.
- How do I sign in to EliteDulce?Sign in with your phone number and a text code, email, Apple, Google or a passkey. Use the same method you created the account with.
- How do I change my phone number or email?Change your email under Settings > Account > Email. To change your phone number, write to us through the contact page.
- How do I pause my profile?Go to Settings > Account and tap Pause. New people will not see you, but you can still chat with your matches.
- Can I restore my account after deleting it?Yes, within 90 days: sign in again and tap Restore my account. If you chose Delete everything right away, the account cannot be restored.
- How do I get a copy of my data?Tap Download my data under Settings > Account. We gather your data in a ZIP file, and the link to it works for 7 days.
- How do I turn notifications on or off?Go to Settings > Notifications in the app. Choose push, email and in-app for each type, what your lock screen shows, and quiet hours.
- How do I change the language in the app?Go to Settings > App > Language and pick your language. Notifications and emails follow. At elitedulce.com, use the language picker.
- Why was my account banned, and what can I do?We restrict accounts that break our community guidelines. You see the reason in the app and can appeal within six months.
لم تجد ما تبحث عنه؟
يرد فريق الدعم لدينا في أيام العمل.