الفوترة والاشتراكات
الباقات والدفع والإلغاء والانسحاب.
- What is the difference between EliteDulce Plus, Gold and Platinum?Plus gives unlimited likes, Rewind and Passport. Gold shows who likes you. Platinum adds priority likes and read receipts.
- How do I cancel my subscription?Cancel in the App Store or Google Play, where you bought it. It runs to the end of the period.
- Can I cancel my purchase and get a refund?Purchases are made in the App Store or Google Play, and the store decides on withdrawal and refunds. Here is how to ask for your money back.
- How do I buy Super Likes and Boosts?Tap Super Like or Boost in the app when you have none left and pick a pack. You pay through the App Store or Google Play.
- My subscription is not showing – how do I restore a purchase?Tap Restore purchases under Settings → Subscription and purchases. Use the same Apple ID or Google account and EliteDulce account you bought with.
- How do I use a promo code?Promo codes are redeemed in the App Store or Google Play, not on elitedulce.com. The discount then applies in the app.
لم تجد ما تبحث عنه؟
يرد فريق الدعم لدينا في أيام العمل.