I'm not getting notifications from EliteDulce

Usually notifications are turned off on the phone or for a certain kind of message in the app. Here is how to check:

1. Go to Settings > Notifications in the app. At the top you can see whether notifications are on for this phone. If not, tap Turn on notifications or Open settings.

2. Under What do you want to hear about? you can turn push, email and In app on or off for each kind of message.

3. Check Quiet hours. During that time you won't get push notifications, but you'll get them together afterwards.

4. If you snoozed notifications in a conversation, you won't get push from it until the snooze ends.

5. Check your phone's Focus or Do Not Disturb mode and any battery saver that may stop notifications.

Note that new likes may be grouped into one notification, and that the lock screen shows neither name nor text by default. You can change that in the lock screen setting. If nothing helps, update the app.